The organizers of Digital4Plovdiv contacted our team with a request to do a presentation on the topic “Chatbot. The perfect digital solution for your restaurant” at the Digital Marketing Strategy 2018 for Hotels and Restaurants event. The one-day conference will be held on March 29 at the Sankt Peterburg Park Hotel, Plovdiv. Visitors will be able to receive lots of useful and up-to-date information on how to better manage and grow their hotel, restaurant, or café business online. The program is filled with interesting and diverse lectures on Chatbots, web design, digital marketing, video marketing, 360-degree photos and more – all focused on the HoReCa sector.

We are delighted to accept the invitation to be speakers at the conference, as the development of Chatbot Assistants for different businesses is part of our portfolio and the services we offer to our customers. Speedflow Bulgaria even has its own Chatbot brand for restaurants and fast food chains. That is why we would like to invite everybody interested in this topic to join our lecture on March 29, 2018 at the Sankt Petersburg Park Hotel, Neva Hall – Discussion Club from 13:40 to 14:20.

What are Chatbots exactly? How can they help you automate your workflow more efficiently and reduce business costs? We will talk about all of that and more. Sign up now to book your ticket with 15% discount using our promo code – Speedflow15D4P.

Additional information about the event can be found on the Digital4Plovdiv website. You can also contact us directly at info@speedflow.bg.

The term Inbound Marketing was introduced by HubSpot for the first time in 2006 as “an approach focused on attracting customers through content and interactions that are helpful and relevant.” This is a multi-component strategy that includes search engine optimization (SEO), blogging, creating text, visual and video content, email marketing, social network marketing (SMM).

 

Inbound Marketing

Inbound marketing is not an invasive way to attract consumers to a brand. It is not intended to interrupt users constantly without their permission as we know Outbound marketing does (billboards, ads, press releases, etc.). Inbound messages are not intrusive at all. On the contrary, they attract those who are looking for answers. By using Inbound Marketing tools, you help your potential customers find you more easily online. Provide them with enough information about your product or services and they will be able to make an informative decision about purchasing what you are offering.

 

 

Nowadays, it would be very unusual if a company does not use Inbound Marketing as part of their overall marketing strategy. To find out where you should put your efforts in 2018, do not stop reading. Here are four Inbound marketing trends that will help your business become even more successful in 2018.

 

Chatbot

We hope that you are still not tired of listening about artificial intelligence (AI) and the benefits it has on business. Chatbots are a type of AI technology that is becoming a powerful tool for Inbound Marketing. Why?

Over the last few years, people have begun using messaging applications more than social networks to keep in touch with one another.  What is interesting is that they use them more and more as a way to communicate with brands too. A chatbot is a computer program that makes it possible for brands to provide 24/7 customer service on the biggest messaging platforms like Facebook Messenger, Viber, Skype, and more. These virtual assistants answer user questions via automated messages. At the same time, they collect valuable information and statistics about their preferences. Companies can then use the gathered data to improve and update their marketing strategies.

 

Guest blogging

Everybody knows that having a blog where you publish articles regularly is an extremely successful method for generating organic traffic to your site. Millions of articles are published online every day. Blogging has grown into an actual industry. It evolves continuously and competition is becoming fierce. A good way to spice things up while attracting new customers is through guest blogging. This means that your article will be published on another website or blog. Although this is not a new practice at all, 2018 has set big expectations about it.

NOTA BENNE! Publishing an informative and quality article on a website that has less than 1000 visits per month and users who do not share its content would be totally meaningless. When you blog on popular websites with good rating and of relevance to your business, you will bring quality traffic and adequate potential customers back to your page. And this is directly related to the number of sales if the page offers some kind of product or service, such as “eCommerce website development” for example.

 

Podcast

A podcast is an audio show that is broadcasted over the Internet. More and more companies are incorporating such type of content creation in their brand awareness strategies. Consumers can listen to podcasts anywhere, even in the shower! Although this is a relatively new tool for Inbound Marketing, 11% of marketers are planning to include it in their marketing strategy in 2018.

Podcasts provide informative content in a very convenient way. They are extremely user-friendly. It’s nice to listen to something interesting without the need to constantly stare at the computer screen, phone or tablet. Podcasts are the favorite blogs of people with limited spare time.

Creating a podcast does not require any investment. The best part is that after broadcasting it, you can transcribe the dialogue and publish it as a blog post with a link to further increase the traffic to your website. Eric Siu, co-host of Marketing School along with Neil Patel, says that once they began making podcasts, their website traffic increased by up to 25-30%!

 

Live video

When we talk about trends in Inbound Marketing, we cannot miss mentioning live videos which will still keep a top position in 2018. People like live streaming and statistics show it clearly:

• 82% of users prefer watching a live video to reading a blog post;
• Live videos are viewed three times more than regular videos on Facebook;
• The most viewed live videos are about breaking news and conferences (56%) followed by concerts (43%);
• 67% are more likely to buy a ticket for a concert or conference after watching a live video about.

That’s why your brand should start live streaming interesting brand happenings. Share about an event you are attending or an interview with an expert someone, show people behind the scenes stories, anything that matters to you and your target audience.

 

What other Inbound marketing trends you think will rule in 2018? Share with us in the comment section below.

AI robots are being deployed to various industries, bringing benefits not only to hi-tech companies, but to customer-centric ones too. Nowadays we can see an explosive growth in the popularity of Chatbots. These innovative virtual agents communicate with clients, being a time-saving and cost-effective solution with a great future!

If you want to learn more about what exactly is a Chatbox and how it can help your business, read our article here.

Speedflow at the GITEX exhibition in Dubai

Last week Speedflow Team visited GITEX exhibition in Dubai, a leading event in the whole IT industry. It brings together decision-makers, engineers, managers, and marketers from the Middle East and from all over the world. All innovations and trends are discussed during numerous conference panels. One of the hottest topics at GITEX digital marketing vertical day was AI, Chatbots and their progressive contribution to business development.

 

Chatbots and their role in business

Chatbots become more sophisticated and at the same time more accessible for small and medium companies.  They are a modern, yet effective way to improve customer support and increase customer engagement. According to recent research studies, in the near future Chatbots development will become an objective for the business and companies which have deployed them earlier will get a competitive advantage.

Market giants can allocate costs to develop and implement complex Chatbots without any big problems, but for small customer oriented companies it can be really expensive.

That’s why Speedflow recently launched its own Chatbot development platform oriented specifically to meet the needs of cafes, restaurants and the food delivery industry in general.

Our Chatbot as a service solution allows small to medium businesses to integrate intelligent robots on their Facebook page in a week’s time without CAPEX and programming knowledge.

Chatbot in no time!

Just a few working days and you will be able to “hire” a smart and trusted employee that is available 24/7 and is always ready to assist clients, speeding up business processes. We provide customized Chatbots, following the corporate style of your brand. Boost your brand awareness, improve customer loyalty and analyze your target audience simultaneously with our bot assistants.

 

Develop the Chatbot your business needs. Outrun and gain an advantage over your competitors. Don’t wait for the future to come, make it happen now and keep abreast of the times!